FREQUENTLY ASKED QUESTIONS

Have a question? Browse our Frequently Asked Questions to see if we've already answered it. If you still can't find what you're looking for, feel free to send us an email. A member of our team will get back to you as soon as possible.

PRODUCTS & MANUFACTURING

What are welding coupons?

Welding coupons are pieces of material specifically designed for welding practice, skill development and qualification testing. They provide a consistent surface to improve technique, accuracy and confidence across a range of welding processes.

Who are the products for?

Our products are designed for welders of all skill levels, including:

  • Students
  • Apprentices
  • Hobby Welders
  • Fabricators
  • Professional Welders
  • Technical Schools and Training Programs

Whether you're learning the basics or refining advanced techniques, our coupons are built to support your progression with a variety of materials to choose from.

Where are your products manufactured?

All Coupons by Mon products are proudly manufactured in Indianapolis, Indiana, USA. We work with our trusted local manufacturing partners to produce high-quality welding coupons, ensuring every product meets our standards for precision, quality and consistency.

How do Gift Cards work?

Coupons by Mon Gift Cards are 100% digital and are delivered directly to the email address entered at checkout. Each gift card includes a unique code that can be redeemed during checkout on any eligible Coupons by Mon product. Our gift cards never expire and can be used until the full balance has been redeemed.

SHIPPING & RETURNS

What is the return policy?

Eligible unused products may be returned within 30 days of delivery. Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

How long will my order take to arrive?

Orders are typically processed within 1–3 business days. Once your order has shipped, you'll receive a tracking email so you can follow your package every step of the way!

Estimated delivery times are:

United States: 3–7 business days
Canada: 5–10 business days
International: Delivery times vary depending on destination

Do you ship internationally?

Yes! We proudly ship worldwide, so no matter where you're located, you can order Coupons by Mon products. Shipping costs are automatically calculated at checkout based on your destination, and you'll receive tracking information once your order has been dispatched.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Can I track my order?

Absolutely! As soon as your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number and a link to track your shipment.

TRUSTED PARTNERS

Who are your trusted partners?

We're proud to work alongside trusted industry partners who share our commitment to quality, innovation and supporting the welding community.

Our current trusted partners include Melting Point Metalworks, Metal Supermarkets, and Lincoln Electric. As Coupons by Mon continues to grow, we look forward to expanding our network with like-minded businesses that are passionate about helping welders succeed.

Do you work with Tech Schools?

Yes. We proudly partner with technical schools, colleges and welding training programs to supply students with high-quality welding coupons. If you're interested in introducing Coupons by Mon into your program, please visit our Wholesale page or contact us to discuss partnership opportunities.

Do you offer wholesale pricing?

Absolutely. We offer wholesale pricing for technical schools, training centres and approved distributors purchasing in larger quantities. Contact us to learn more about our wholesale program and available pricing.

How can my business become a trusted partner?

We're always looking to build strong relationships with businesses that share our passion for supporting the welding industry. If you're interested in becoming a trusted manufacturing, distribution or industry partner, we'd love to hear from you. Please contact us with information about your business and our team will be in touch.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Can my school or business place custom or bulk orders?

Yes. We can accommodate bulk orders for technical schools, training facilities, businesses and industry events. If you have specific requirements, get in touch with our team and we'll work with you to find the best solution.